935K Installs
FIFA+ Platform Launch
Head of Audience Development
2021–2023 | $10M budget
Key Insight
FIFA needed to cut through an already cluttered sports app space to drive engagement and 1P data acquisition in the lead up to the 2022 and 2023 FIFA World Cups with a newly-launched app.
Challenge
Net new app presence with zero installs | No previous fan-centric digital ecosystem to leverage | Competing against established streaming giants | An expectation from senior management to be a top downloaded app
Result
935K installs | 2.7B impressions | #1 in Apple App and Google Play stores | 120M emails sent globally during FWC22 to drive app downloads | Push notifications tailored to 20 markets in 5 languages (English, Spanish, French, Portuguese, and German)
5
Global Social Platform Partnerships Managed
28%
Percent CPA Reduction Over 4 Months
60M+
Visits from OneBox Highlights
250M
Impressions via TikTok World Cup Hub
Strategic Approach
- Real-time audience segmentation across 12 digital channels
- Dynamic creative testing with 150+ variations to identify messaging resonance
- Conversion funnel optimization reducing CAC by 28%
- Daily performance dashboard with automated alerts for underperforming segments
- Multi-touch attribution model (7-day lookback) to optimize channel mix
- Lookalike audience expansion from high-value installer cohorts
Data Stack
Looker
Adobe Analytics
Adobe Campaign
Channels & Platforms
YouTube Ads
TikTok
Programmatic DSP
Google Ads
Meta
Push Notifications
Attribution & Analytics
Multi-touch Attribution
Adobe Analytics
$1.71 CPA
Premier League US Audience Growth
Audience Growth Strategist
2024–Present
Key Insight
Reduced CPA from $4.20 to $1.71 by implementing real-time audience segmentation and dynamic creative optimization based on live match sentiment.
Challenge
$4.20 conversion CPA (inefficient) | Competing with college sports especially on weekends | Seasonal engagement volatility based off team performance
Result
$1.71 CPA | 680K TikTok followers | 1.3M Instagram followers (6 months)
1.3M
Instagram Followers
8
Teammates Managed
12
Tentpole Campaigns Created
Strategic Approach
- Audience segmentation by engagement level and cohort (underserved fans, casual, core, NFL fans, female fans, youth fans, US Hispanic fans)
- Dynamic templated creative generation for variable match scenarios
Channels & Platforms
Meta Business Suite
TikTok Ads
Google Ads
150% MoM Growth
College Fan Loyalty Programs
Chief Marketing Strategist
2025–Present
Key Insight
In the new age of NIL, university athletics departments vastly underutilize data to inform their national and international audience fan engagement strategy. By creating a new revenue stream via membership programs, we could unlock new dollars that could be re-invested into NIL generating opportunities.
Challenge
Fragmented data | Limited known fanbase outside of local area | A fanbase hungry for deeper connection with student-athletes
Result
150% MoM growth | 70% activation rate | 3.2x engagement lift
Great to see the members of BBN United who came out to today's practice.
— Kentucky Men's Basketball (@KentuckyMBB) December 9, 2025
Join today at https://t.co/0NMKf5GFm1. Don't miss what's next. #GoBigBlue pic.twitter.com/lpQnLo3uVe
3.2x
Engagement Lift
95%
Customer Satisfaction Rate
85%
Participation Rate in Member Events
Strategic Approach
- Behavioral psychology-driven gamification (point systems, achievement tiers, social recognition)
- Real-time reward personalization based on individual fan preferences and history
- Predictive churn modeling to intervene before fan disengagement
- Community building through peer-to-peer leaderboards and exclusive experiences
- Omnichannel activation (mobile app, email, in-app, SMS)
- Monthly cohort analysis to optimize retention curves by fan segment
Data Stack
Proprietary Dashboards
Custom Data Warehouse
Custom Web Development
Google Analytics
Channels & Platforms
Meta Ads
Email & SMS (Dot Digital and Ticketmaster)
AI-Fueled Custom Landing Pages (Lovable)
+32% App Downloads
ESPN International Campaigns
Manager International Digital Marketing
2011–2018 | Multi-region strategy
Key Insight
Scaled app adoption across 5 international markets by localizing messaging and implementing region-specific affiliate partnerships, driving 32% YoY download growth.
Challenge
Stagnant growth | Regional fragmentation | Language/cultural barriers | Local competition
Result
+32% app downloads YoY | +12% web traffic | 5-country expansion
$725k
Avg Sponsored Content Activation Revenue Yearly
$0.02
Avg CPC for Traffic Campaigns
6
Global Marketing Team Budgets Aligned
Strategic Approach
- Localized messaging strategy based on regional sports preferences and cultural nuances
- Affiliate partnership development with local media publishers and sports blogs
- Region-specific A/B testing of creative assets and landing page copy
- Performance benchmarking across markets to identify best practices
- Media mix optimization by country (paid search, display, social, affiliate)
- Competitive intelligence to respond to local market dynamics in real-time
Data Stack
Google Analytics
Adobe Analytics
DataStudio
Channels & Platforms
Google Ads
Facebook Ads
Affiliate Networks
Email Marketing
Attribution & Analytics
Last-Click Attribution
Regional Performance Benchmarking